Privacy Policy

Last updated: May 02, 2025

At Local Life Japan, we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what choices you have regarding your data.

1. Information We Collect

We may collect the following personal information; 

- Name, email address, phone number

- Nationality, date of birth, emergency contact

- Language level and learning goals 

- Dietary needs, hobbies, 

- Payment information (for booking and billing) 

- Website usage data (e.g. cookies, Google Analytics)  

2. How We Use Your Information 

We use your information for the following purposes: 

- To provide language courses, homestay arrangements, and related services

- To respond to inquiries and provided support

- To process payments and issue invoice

- To analyse user trends and feedback to improve our services

- To respond appropriately in case of emergencies

- To personalise study plan, travel plans and ensure high quality service 

3. Information Sharing

We do NOT sell or share your personal data with third parties, except in the following cases: 

- With trusted partners to arrange homestay placements and cultural activities

- With secure service providers (e.g. payment processors) 

- When legally required to disclose information (e.g. to immigration authorities) 

4. Data Storage and Protection

We take appropriate steps to protect your personal data from unauthorised access alteration, loss, or disclosure. Your information is stored securely and only accessed by authorised staff. 

5. Cookies

We use cookies to enhance your experience and analyse website traffic. You can disable cookies through your browser setting if you prefer not to share this information. 

6. Your Rights 

You have the right to access, correct, or request deletion of your personal information at any time. Please contact us using the information below. 

Please note: If you request the deletion of your personal data, you will no longer be eligible for returning student discounts or other benefits that reply on your prior enrolment history. 

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: 

Local Life Japan

8F Shiragiku Grand Bldg, 1-7-4 Oakashi-cho, Akashi, Hyogo, Japan 

Email: info@local-life-japan.com